Refund policy
At Lunvero, we want customers to shop with confidence. If you are not satisfied with your purchase, we offer a 30-day free return and refund policy.
Return Period
Customers may request a return within 30 days from the date of delivery.
Return Conditions
To be eligible for a return:
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The item must be unused and in its original condition
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The request must be submitted within the 30-day period
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Proof of purchase must be provided
Free Return & Refund
We offer free returns and refunds within 30 days. Once your request is approved, our support team will provide instructions for completing the return process.
Refund Processing
After the returned item has been received and inspected, refunds will be issued to the original payment method.
Refund processing typically takes 5–10 business days, depending on the payment provider.
Requesting a Return
To initiate a return or refund request, please contact:
Include your order number and a brief explanation so we can assist you quickly.